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Solution For Operator-Centric Business

For operator business scenarios to implement social and customer service in different APPs, RongCloud empowered telecom operator with the strong competences of instant messaging crossing platform. to help the operators who never engaged with unified communication before
New Challenges For Traditional Operator Business

Lack of managing retention rate (user leaving)

Weakness on making connection between users and operator-centric business

Competition from new players (OTT, telegram, Skype, FB messenger, Signal)

Various business engagement without unified managing

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Features & Technical Advantages
Technical advantages

Service availability up to the standard of telecommunication-level

Rich-text communication features for various business scenarios

Covering all Operating-System

High quality of voice & video service with low latency performed

Integratable platform supplied

24 x 7 technical support for all customers

IM Featured Solution

One-on-One chat Group Chat Emoji & Short-videos

Real-Time-Communication

HD Video call HD Voice call Conferencing mode Whiteboard/screen sharing

Online Customer Service

Management & control Video customer service Intelligent customer service

Social Media Engagement

Integrating the local SNS platform Payment