
Interactive live commerce
Showcase products dynamically through high-quality live streams. Engage audiences with interactive features like co-hosting, real-time comments, and social reactions - everything your e-commerce platform needs for compelling live commerce.
Low-Latency live streaming
Enables guest, customer, and seller interactions with latency as low as 300ms.
Live chatrooms
Unlimited participants with real-time messaging, auto alerts for customer entry and orders.
Custom messages
Customize message types such as product links, red envelopes, and coupons to suit business needs.
Chatroom management
Enable event and live stream announcements, display online users, and view member lists.
Private community
Convert live-stream viewers into loyal customers and power merchant-owned audience engagement.
Unlimited groups
Create unlimited groups with up to 3,000 members each. No restrictions on group creation or membership limits.
Multi-group scenarios
Create groups by user tags (brand, interests, fans) to drive private community growth through viral sharing.
Rich media support
Support for diverse content types including text, images, audio, video clips, files, location sharing, quotes, and more.
System notifications
Send system messages to all, tagged, or online users, delivering event alerts and content updates to target audiences.


Dedicated support
Enable one-on-one customer support with a dedicated service platform. Seamlessly integrate with your existing customer service infrastructure.
One-to-one messages
Enable direct customer-agent communication with text, images, audio, and video messaging.
Custom messages
Enable tailored messaging based on business needs, such as custom satisfaction ratings and service scores.
Read receipts
Track message status with read receipts and enable read/unread notifications.
Cloud message storage
Store chat history in the cloud for easy access by customers and support agents.
Customer Feedback
- Through the integration of RC IM SDK, we can quickly launch WeChat public accounts and mini-program applications. This helps Laiye quickly expand in the field of intelligent robots. For nearly 10 years, its stability has been excellent, greatly safeguarding the interests of Laiye and end customers.
- RC IM service provides stable message push and instant interaction capabilities, supporting the smooth communication channels between B-end employees and C-end customers. It can respond to customer needs in a timely manner and deliver better services to target customers.
- Thank you for RC's high-efficiency and stable service. We hope our cooperation can be deepened to create a better future.
- RC's instant messaging function greatly enhances the interactivity of our platform, making it incredibly smooth for dealers and buyers to communicate. With RC's support, we have been able to improve customer satisfaction.
- RC's private chat service is stable and reliable, with timely and professional technical support during the integration process. It brings a good experience to users and enterprises.
- Through the integration of RC IM SDK, we can quickly launch WeChat public accounts and mini-program applications. This helps Laiye quickly expand in the field of intelligent robots. For nearly 10 years, its stability has been excellent, greatly safeguarding the interests of Laiye and end customers.
- RC IM service provides stable message push and instant interaction capabilities, supporting the smooth communication channels between B-end employees and C-end customers. It can respond to customer needs in a timely manner and deliver better services to target customers.
- Thank you for RC's high-efficiency and stable service. We hope our cooperation can be deepened to create a better future.
- RC's instant messaging function greatly enhances the interactivity of our platform, making it incredibly smooth for dealers and buyers to communicate. With RC's support, we have been able to improve customer satisfaction.
- RC's private chat service is stable and reliable, with timely and professional technical support during the integration process. It brings a good experience to users and enterprises.
Start building today
- 1-click
Activation
- 3-lines
Integration
- 2-day
Deployment